Effective Date: July 2026
When you initiate a structural calculation request using our consultation anchors or request a system proposal quote, we collect core identification attributes. This encompasses parameters explicitly submitted by you—specifically your full legal name, active electronic mail address, verified 10-digit WhatsApp numbers, and localized geographical structural location metrics (PIN codes).
The metrics processed via our system triggers are used exclusively to process your structural requests. This includes generating engineering load blueprints, validating grid connection compatibility maps, and communicating performance logistics directly through our in-house engineering and advisory consultation networks.
TrueHome Solar maintains a strict data confidentiality protocol. We do not sell, lease, trade, or distribute your identity profiles to third-party direct marketing networks or independent insurance aggregators. Your information stays securely guarded within our encrypted backend environment.
We store administrative system lead metrics only as long as required to complete utility approvals, long-term asset optimization tracking, and warranty engineering audits. You retain the absolute right to request text modifications or full erasure of your records from our systems at any point by reaching out to our administrative helpline.
All form transmission data flows through production-grade Transport Layer Security (HTTPS/TLS) pipes to protect against intercepted data injection.
Only authorized site auditors, senior solar architects, and utility application filing officers hold credentials to view your configuration data.
Data sharing occurs exclusively with official state utility grid distribution units to arrange legally required net-metering physical configurations.